As promised, Netnovation - at your service! We are always trying to improve our service to our clients. Below is a Guide to show you just how much work is done and how effortless the client-side of the process is.

Step ONE

Client: Upload your transaction file, or alternatively, email it to our Client Services Centre ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

Step TWO

Netnovation: We then check to see that the file is in the correct format, removing any data we don't need, we then validate each and every record's account number and branch code according to the Bank Bureau Standards.


Netnovation: Once the file is correct, we run it through our debit order system, where another check is done for validation, the file is then put into different format standard complying with that of the Bank Service Provider, where the file is then sent to.


Netnovation: We now send any rejections or errors back to you, where you can now correct and resubmit, where Steps TWO and THREE are repeated.


The transaction now takes action on the given action dates and the money is then transferred to the correct accounts.

For more information please contact us.

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